Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you contact us or submit a project inquiry through this website.

Depending on the information you choose to provide, this may include:

• Your name
• Company name
• Business email address
• Country or region
• Product type or product interest
• Project requirements and application information
• Other information you choose to provide in your communication with us

Please avoid submitting personal information that is not necessary for your business inquiry.

2. Information Collected Automatically

When you visit this website, certain technical information may be generated automatically by the website, hosting environment, server software or security systems. This may include information such as your IP address, browser type, device information, referring page, requested pages, date and time of access, and technical server logs.

Such information may be used for website operation, security, troubleshooting, performance monitoring and protection against abuse or unauthorized activity.

3. How We Use Your Information

Information collected through this website may be used for legitimate business purposes related to your inquiry and our website operations, including:

• Responding to your questions or business inquiries
• Evaluating transformer and magnetic component project requirements
• Preparing technical feedback, quotations or follow-up information
• Communicating about potential or existing business cooperation
• Maintaining records of business communications where reasonably necessary
• Operating, maintaining and protecting this website
• Preventing spam, abuse, fraud or unauthorized access
• Complying with applicable legal or regulatory obligations

We do not collect personal information through this website for unrelated purposes without an appropriate reason or notice.

4. Contact Form Submissions

When you submit the project inquiry form on this website, the information entered in the form is stored within the website’s administrative system so that KATOY can review and respond to your inquiry.

The contact form is intended for business inquiries. Information submitted through the form may include your name, company, business email address, country or region, product interest and project requirements.

If your project requires drawings, specifications or other documents, you may choose to send those materials separately by email rather than through the website form.

5. Email and WhatsApp Communications

This website provides direct contact options including email and a WhatsApp QR code. If you choose to communicate with us through email or WhatsApp, the information you provide will also be processed through the relevant email or messaging service.

These third-party communication services operate under their own terms and privacy practices. We recommend reviewing the applicable privacy information provided by the service you choose to use.

6. Cookies and Similar Technologies

This website may use cookies or similar technical storage mechanisms that are necessary for basic WordPress functionality, website administration, security or other essential site functions.

The specific cookies used may change if website features, plugins or services are added or updated. If KATOY introduces additional analytics, advertising or other technologies that require additional disclosure or consent, this Privacy Policy and, where appropriate, the website’s consent mechanisms should be updated accordingly.

7. How We Share Information

KATOY does not sell personal information collected through this website to advertisers or unrelated third parties.

Information may be accessible to service providers that support the operation of the website, hosting infrastructure, communications, security or related business systems where access is reasonably necessary to provide those services.

We may also disclose information where reasonably necessary to comply with applicable law, regulation, legal process, governmental request, or to protect the rights, security and legitimate interests of KATOY, our customers or others.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining relevant business records, supporting an existing or potential business relationship, resolving disputes, protecting the website and meeting applicable legal or operational requirements.

The appropriate retention period may vary depending on the nature of the inquiry, whether a business relationship develops, and any applicable legal or contractual requirements. Information that is no longer reasonably required should be deleted or otherwise handled in accordance with our applicable data-management practices.

9. Data Security

We use reasonable technical and administrative measures intended to protect information handled through this website against unauthorized access, loss, misuse or alteration.

However, no website, Internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive or unnecessary personal information through the website.

10. International Visitors and Data Transfers

KATOY is based in Guangzhou, China and works with customers and business contacts in different countries and regions. Information submitted through this website may therefore be accessed, processed or stored in jurisdictions different from the country in which you are located.

Where applicable privacy laws impose specific requirements concerning international transfers of personal information, we will take reasonable steps appropriate to the relevant processing activity.

11. Your Privacy Rights

Depending on the laws applicable to you and the circumstances of the processing, you may have rights concerning your personal information. These may include the right to request access to, correction of, or deletion of certain personal information, and in some jurisdictions rights to restrict or object to certain processing.

If you would like to make a privacy-related request concerning information that you have provided to KATOY, please contact us using the details below. We may need to verify the request before taking action.

12. Third-Party Websites

This website may contain links to other websites or services, including our corporate website and third-party communication platforms. KATOY is not responsible for the privacy practices or content of third-party websites that operate independently from us.

We recommend reviewing the privacy policy of any third-party service before providing personal information to it.

13. Children’s Privacy

This website is intended for industrial, commercial and professional audiences and is not directed to children. We do not knowingly use the website to solicit personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in website functionality, business practices, technology or applicable requirements.

When material changes are made, the updated version will be published on this page and the “Last updated” date will be revised.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact: